Progressive Automotive & Tire Reviews
Read reviews from customers who come to Progressive Automotive & Tire for their car or truck repairs. Learn more about their experience and results.
Honest hard working group! Thought I needed a brake job but just needed cleaning and adjustment on rear drum brakes. Easy to work with!
David Lower
Kudos: They have creative ways to manage car care during a time of social distancing. This time it was something simple--an annual inspection. After a friend strongly recommended this auto repair company, I decided to start bringing my car here.
Nancy Bevilacqua
Honest, fast and great service. Affordable, especially in my situation. I will be a returning customer. I wish I visited the location sooner. Thank you!
A. Jones
I was a walk-in for an emissions test. There were 2 or 3 other customers in the waiting area. My car was ready to go within 30 minutes. The staff was extremely welcoming. I would 100% go to this location again.
Amanda Nicholas
I've gotten my automotive services from Progressive for over 20 years. In all that time I've never been disappointed. I trust its diagnostics and repairs. Sometimes I have to wait for an appointment because of the growing popularity, but it's always a reasonable wait. Before I go on a long trip, I take it to Progressive and asked for a bumper-to-bumper check with emphasis on safety. I get an honest report. Billy, the head mechanic tells me repairs that are needed now and those repairs that can wait.
Robert Betts
I ran in for an emissions and was on a limited time crunch and tag issue. They did everything they could to get me in and out quickly and were so kind to my daughter and myself. Guy in charge that helped me was also very easy on the eyes thinking I should have left my number, Ha! Seriously though they were fantastic today!
Heather McMurray
I don't typically leave reviews, but for the last few years every time I take my car into Progressive I think, "I really need to leave them a review!". The staff at Progressive in Stafford are so incredibly friendly and kind. They always go above and beyond to make sure we are taken care of. They do great work and have fair prices. I highly recommend this business.
Jamie Moncur
Made appointment for car inspection, in and out in less than 20 minutes. Always great service and polite.
Samuel M
Progressive Automotive and Tire has been taking care of my vehicle since 2009. I can always count on them to professional diagnose almost any issue with my vehicle, and then fix every issue correctly and professionally. Thank you Progressive Automotive and Tire for your high quality work.
Lorie A.
I have been a customer of Progressive Auto for at least 15 of the 22 years I have lived in Stafford Lakes 2 miles from the shop. I started going to Progressive after having issues with another local auto repair facility nearby (1 mile north of my home), when they messed up an eternal engine issue causing me to have to buy a new engine because of mishandling the and loosing the broken parts found during the evaluation. Progressive helped me as the SUV had been purchased from Ted Britt, with whom a manager at Progressive had worked. I have had Progressive work on four of my vehicles, my wife vehicle and also my daughters vehicles. I have been pleased with the workmanship, and the detailed and truthful information given to me to make an "informed decision" for each and every repair job. I also consult with them on vehicle purchases and maintenance issues that may be pending when determining if the repair to life of the vehicle ratio is worth the investment. I would, and in fact I have referred Progressive Automotive and Tire to others.
Butch M
As usual, I enjoyed prompt, effective service. Thanks!
Wayne P.
They were very helpful and I've always been satisfied with the service. I needed an emissions test quickly. And was able to get it in order to get registration for my vehicle.
Linwood B.
Great service, friendly and attentive staff. HONEST!! I took my car there for a second opinion after the dealer gave me a list of "needed repairs" that totalled $5,000. The guys at Progressive said there was almost nothing on that list that was needed, just a couple of minor fixes.
Suzzane B
Great customer service. I have been using Progressive for over 10 years.
Astrid S.
As always, we received very professional service from Progressive. In the past and our most recent visit provided with the help and expertise that solves the problems with our vehicles. Would not go anywhere else.
Charles M
It is always wonderful to know that Progressive Automotive - and the entirety of their team - is there if something goes wrong with one of my cars. They are always friendly, helpful, supportive, and do the job right. While no one likes having car troubles, there is nothing to worry about with Progressive Automotive being around.
Mike S.
Billy's staff and service technicians are work beyond expectations. Their loyalty, professionalism, hospitality, and technical expertise is beyond reproach. I've been taking my vehicles to him for over 20 years. He and his crew are strongly recommended!!!
Hector T.
Luis was great! Explained what I needed & serviced vehicle in a timely manner.
Mia M.
Progressive Automotive is consistently, friendly, professional, and helpful. I appreciate that they are honest and can be trusted to do what needs to be done, without tacking on additional unneeded repairs. I go to them because they are a trustworthy business.
Sabin M.
Great ExperienceStafford, VA
Great service! They try to work with my schedule and fit me in with whatever I need. Trust their prices and experience.
Sharron W.
As always, my experience was 100% satisfying. The same work was done that the dealer wanted THREE TIMES the amount to do, and I know from years of experience with Progressive Automotive that the work was done right. My go-to auto shop for everything I need. Thanks folks.
Ted P.
Billy and Marcy have been servicing our vehicles for years. I'm 35 and we started going there before I could drive. This is an honest shop that has never done us wrong. Pricing is as affordable as auto repair can be for a stand alone shop with outstanding customer service. Do not hesitate to use these folks to guide you through any auto repair.
William N.
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